Data and technology leader with 15+ years across six industries: telecoms, insurance, consulting, marketing technology, and transport. Currently operating as sole digital developer and 2IC to the Director of IT at Ritchies Transport, owning the full technology and data function end to end. A CPA as well as an engineer, so every data and platform decision is grounded in commercial outcomes, not just technical preference. Operates AI-first across the full delivery lifecycle: production OpenAI and Copilot Studio integrations live in the business, with Kiro and Claude Code replacing manual authorship as the standard.
- Sole digital developer and 2IC to the Director of IT, owning the full technology and data function
- Architected and built the company's greenfield Azure data platform: Data Lake, PostgreSQL ODS with SCD Type 2, DuckDB analytics layer, ETL across 30+ source systems
- Built OpsCentre, a real-time fleet safety dashboard on Azure serverless, avoiding ~$5,000/month (~$60k/yr) in Power BI Fabric capacity cost for equivalent live streaming reporting
- Delivered SHIELD H&S platform v1 in under two weeks via Power Apps (now on v3.0 migration to Azure serverless) and RADAR, a full stack MoE SESTA compliance platform for school transport
- Delivered a production OpenAI pipeline via Power Automate: summarises H&S records, desensitises PII, indexes for semantic search, and auto-populates insurance claim forms
- Built Richard.bot, a Copilot Studio chatbot in Microsoft Teams using MS Graph and SHIELD dataverse for role-aware H&S and policy queries
- Reduced query latency from 2.5 days to 10 minutes through database re-engineering and query optimisation
- Re-engineered Salesforce Marketing Cloud processes, reducing manual intervention by 70%
- Built self-service data workflows enabling account managers to access data independently, removing engineering bottlenecks
- Led PwC NZ's Integration Fabric as Cloud and Data Engineer, centralising internal integrations across Lines of Service
- Built a risk engagement app integrating Salesforce CRM and NZ Companies Register data for real-time engagement risk monitoring
- Developed a Xero reconciliation tool that automated financial matching and opened a new revenue stream for the firm